Every broken machine, caught in seconds.
LaundroDesk gives your whole team a shared, real-time view of machine issues across every location. Staff report a problem from their phone — owners and managers know instantly and track the repair to resolution.
iPhone & iPad · Notify the team the moment something breaks
The problem
Broken machines hide in group texts, missed calls, and sticky notes.
A washer goes down Saturday morning. The right person doesn't hear about it until Monday — if at all.
Every idle machine is money off the table — and a customer who walks to the laundromat down the street.
Across two, five, ten stores, owners have no single place to see what's broken, what's fixed, and who's on it.
The solution
One shared view of every issue, everywhere.
From the first report to the final fix, LaundroDesk keeps your team on the same page — in real time.
Report in seconds
Staff flag a broken machine from their phone in a few taps — no calls, no group chats, no lost details.
Real-time notifications
Owners and managers get an instant push the moment an issue is reported at any location.
Live shop dashboard
See what’s broken, what’s in progress, and what’s fixed across your whole floor in one live view.
Track to resolution
Every issue moves from reported to assigned to resolved, with a full timeline and no dropped balls.
Roles for your team
Owner, Admin, Employee, and RepairTech — everyone sees exactly what they need, nothing they don’t.
Maintenance schedules
Plan recurring upkeep so machines get serviced before they break, not after.
Uptime & repair reports
Track uptime and average repair time per machine and location to spot your problem assets.
Customer issue reports
A tap-and-go App Clip lets customers flag a machine themselves — no download required.
How it works
Up and running in an afternoon.
Add your machines
Set up your washers and dryers once. Invite your team and assign roles in minutes.
Staff report issues on the spot
When something breaks, anyone on the floor reports it from their phone — the whole team is notified instantly.
Track to resolution & watch uptime
Assign, fix, and close issues. Uptime and repair-time reports show exactly how your machines are performing.
Who it's for
From your first store to your fiftieth.
Whether you run a single neighborhood laundromat or a growing chain, LaundroDesk scales with you — one login, every location, everyone on the same page.
- Single-location owners who want to stop losing revenue to machines that sit broken for days.
- Owners with more than one shop who run each store as its own business and switch between them.
- Managers & repair techs who need a clear, prioritized queue instead of a flood of texts.
to report a broken machine from the floor
for every location, in real time
Owner, Admin, Employee & RepairTech
push notifications the moment it breaks
Inside the app
Designed for the floor, not the back office.
Fast, tappable, and readable in a noisy laundromat. A quick look at the screens your team will use every day.
Pricing
Simple pricing that scales with you.
One price per business. Billed through the App Store — cancel anytime from your Apple account.
Per business, per month. Run more than one shop? Each is its own business.
- Unlimited machines at each location
- Unlimited team members
- Real-time push notifications
- Issue tracking & maintenance schedules
- Uptime & repair-time reports
- Customer App Clip reporting
Questions, answered.
Is my business data private?
Yes. Each business is fully isolated in its own tenant — your machines, issues, and team are visible only to people you invite. Data is encrypted in transit and at rest, and we never sell it.
Does it work if I run more than one shop?
Yes. Each shop is its own business at $9.99 a month, and you switch between them from the account menu. Team members are invited per business, so staff at one shop never see another.
What team roles are available?
Four: Owner, Manager, Attendant, and Technician. The Owner handles billing and owns the business, Managers run settings and the team, Attendants report and view issues, and Technicians get a focused queue of what needs fixing.
Which platforms are supported?
LaundroDesk is a native iOS app for iPhone and iPad, coming soon to the App Store. A companion web app for back-office work is on the way — we’ll post the sign-in link here as soon as it’s ready.
How do customers report a broken machine?
Through an App Clip — a customer taps a code on the machine and reports the issue in seconds, with no app install required. It lands in your queue like any other report.
How do I get started?
Download the app (coming soon), create your business, add your first location and its machines, and invite your team. Most operators are fully set up in an afternoon.
Stop losing revenue to broken machines.
Give your team the fastest way to report, track, and fix machine issues — across every location.
Coming soon to the App Store